PRIVACY POLICY

Keeks Hair Kulture
Last Updated: 2nd December 2025

Keeks Hair Kulture (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled lawfully, fairly, and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or purchasing from us, you agree to the practices described in this Privacy Policy.


 

1. Who We Are

Keeks Hair Kulture is a UK-based business specialising in natural braided wigs, hair care, and beauty products.

Data Controller: Keeks Hair Kulture
Email: info@keekshairkulture.com

We control how your personal data is collected, used, and protected.


 

2. Information We Collect

a. Personal Data You Provide to Us

When you purchase, create an account, or contact us, we collect:

  • Full name

  • Email address

  • Phone number

  • Billing & shipping address

  • Order details

  • Payment information (processed securely by third parties)

b. Automatically Collected Data

When you visit our website, we may collect:

  • IP address

  • Device & browser information

  • Cookies and tracking data

  • Pages visited and time spent

  • Referring websites

c. Payment Information

We do not store card details. Payments are processed securely through trusted third-party processors (e.g., PayPal, Stripe, Klarna, etc.).


 

3. Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

  • Contractual necessity: To process your order.

  • Legitimate interests: To improve our services and prevent fraud.

  • Consent: For email marketing and newsletters.

  • Legal obligation: For accounting, tax, or regulatory requirements.


 

4. How We Use Your Information

Your data may be used for:

  • Processing and delivering orders

  • Customer service and communication

  • Managing your account

  • Improving website performance

  • Marketing (only if you opt-in)

  • Fraud monitoring and security


 

5. How We Share Your Data

We only share your data with trusted UK/EU-compliant partners when necessary:

  • Payment processors

  • Delivery and courier services (Royal Mail, DPD, DHL, etc.)

  • Email marketing platforms (e.g., Mailchimp)

  • Website analytics tools (e.g., Google Analytics)

We never sell your personal information.


6. International Data Transfers

Some service providers may operate outside the UK.
Where this occurs, we ensure adequate protection using:

  • UK GDPR-approved safeguards

  • Standard Contractual Clauses (SCCs)

  • Verified secure frameworks


 

7. Data Security

We use strong administrative, technical, and physical safeguards to protect your data, including:

  • Encrypted payment gateways

  • Secure HTTPS connections

  • Restricted data access

  • Regular security reviews


 

8. How Long We Keep Your Data

We keep your personal information for as long as required to:

  • Fulfil orders and provide services

  • Meet legal, tax, and accounting obligations

  • Resolve disputes

Typically, personal data related to orders is held for 6 years as required by UK tax law.


 

9. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Object to processing

  • Request restriction of processing

  • Data portability

  • Withdraw consent (for marketing)

To exercise any rights, email: info@keekshairkulture.com


 

10. Cookies Policy

We use cookies to:

  • Enhance site performance

  • Remember preferences

  • Analyse user behaviour

You can disable cookies at any time through your browser settings.


 

11. Marketing Communications

You will only receive marketing emails if you actively opt in.
You can unsubscribe at any time.


 

12. Children’s Privacy

Our website is not intended for individuals under 16 years old, and we do not knowingly collect their data.


 

13. Changes to This Privacy Policy

We may update this policy occasionally.
All changes will be posted here with a new update date.


 

14. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

Keeks Hair Kulture
📧 Email: info@keekshairkulture.com