PRIVACY POLICY
Keeks Hair Kulture
Last Updated: 2nd December 2025
Keeks Hair Kulture (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled lawfully, fairly, and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or purchasing from us, you agree to the practices described in this Privacy Policy.
1. Who We Are
Keeks Hair Kulture is a UK-based business specialising in natural braided wigs, hair care, and beauty products.
Data Controller: Keeks Hair Kulture
Email: info@keekshairkulture.com
We control how your personal data is collected, used, and protected.
2. Information We Collect
a. Personal Data You Provide to Us
When you purchase, create an account, or contact us, we collect:
Full name
Email address
Phone number
Billing & shipping address
Order details
Payment information (processed securely by third parties)
b. Automatically Collected Data
When you visit our website, we may collect:
IP address
Device & browser information
Cookies and tracking data
Pages visited and time spent
Referring websites
c. Payment Information
We do not store card details. Payments are processed securely through trusted third-party processors (e.g., PayPal, Stripe, Klarna, etc.).
3. Legal Basis for Processing (UK GDPR)
We process your personal data under the following lawful bases:
Contractual necessity: To process your order.
Legitimate interests: To improve our services and prevent fraud.
Consent: For email marketing and newsletters.
Legal obligation: For accounting, tax, or regulatory requirements.
4. How We Use Your Information
Your data may be used for:
Processing and delivering orders
Customer service and communication
Managing your account
Improving website performance
Marketing (only if you opt-in)
Fraud monitoring and security
5. How We Share Your Data
We only share your data with trusted UK/EU-compliant partners when necessary:
Payment processors
Delivery and courier services (Royal Mail, DPD, DHL, etc.)
Email marketing platforms (e.g., Mailchimp)
Website analytics tools (e.g., Google Analytics)
We never sell your personal information.
6. International Data Transfers
Some service providers may operate outside the UK.
Where this occurs, we ensure adequate protection using:
UK GDPR-approved safeguards
Standard Contractual Clauses (SCCs)
Verified secure frameworks
7. Data Security
We use strong administrative, technical, and physical safeguards to protect your data, including:
Encrypted payment gateways
Secure HTTPS connections
Restricted data access
Regular security reviews
8. How Long We Keep Your Data
We keep your personal information for as long as required to:
Fulfil orders and provide services
Meet legal, tax, and accounting obligations
Resolve disputes
Typically, personal data related to orders is held for 6 years as required by UK tax law.
9. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion (“right to be forgotten”)
Object to processing
Request restriction of processing
Data portability
Withdraw consent (for marketing)
To exercise any rights, email: info@keekshairkulture.com
10. Cookies Policy
We use cookies to:
Enhance site performance
Remember preferences
Analyse user behaviour
You can disable cookies at any time through your browser settings.
11. Marketing Communications
You will only receive marketing emails if you actively opt in.
You can unsubscribe at any time.
12. Children’s Privacy
Our website is not intended for individuals under 16 years old, and we do not knowingly collect their data.
13. Changes to This Privacy Policy
We may update this policy occasionally.
All changes will be posted here with a new update date.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us:
Keeks Hair Kulture
📧 Email: info@keekshairkulture.com